Notice regarding preventive measures against COVID-19

Notice regarding preventive measures against COVID-19

Notice regarding preventive measures against COVID-19 At Nazuna, as a countermeasure against infection caused by the novel coronavirus disease (COVID-19), the Kiraku Private Villas have taken the following measures to ensure that our customers can use our services with peace of mind.

Preventive Measures in Public Spaces:

  1. Installation of alcohol disinfectants.
  2. Reinforcement of periodic disinfection.
  3. Non-face-to-face check-in ・Check-in procedures will be done using the phone by the entrance of the Private Villa. ・We will send an introduction video of the facility to your registered email address upon completion of reservation. ・During your stay, you can enjoy videos about the history of the building and its features by accessing via QR code on your smartphone.
  4. Checking the health status of our guests. Upon check-in, we will request all guests to fill out a questionnaire regarding your health condition and confirm your route to the facility.
  5. Providing a mask and small bottle of alcohol disinfectant as gifts.
  6. Concierge service to ensure a pleasurable and peaceful stay. ・We will provide a list of our recommended food deliveries, attractions and more. Please feel free to contact us for any inquiries.

Preventive Measures for Employees:

  1. Wearing a mask when commuting to and from work.
  2. Health management at work. We require employees to check their body temperature and disinfect their hands and fingers before arriving to work. In addition, employees who have a fever of 37.5℃ (99.5℉) or higher or who are not in good physical condition are required to stay home until two days have passed since they have recovered.
  3. Establishment of a management system for employee health. We have introduced a code of conduct for employees who are in poor physical condition and a system for managing the health status of employees.
  4. Refraining from non-essential and non-urgent outings and meetings. We prohibit employees from taking non-essential and non-urgent business trips, prohibit overseas travel, and instruct employees to refrain from attending meetings and events where many and unspecified people may gather, as well as avoid work-related dining and in-person meetings.

Please cooperate in following measures during your stay:

  1. Please disinfect hands and fingers with provided alcohol before entering the facility.
  2. Please consider refraining from staying at our facility if you have a fever and/or illness.
  3. Please cooperate on body temperature check at arrival. If guests have fever over 37.5 degrees, we may ask them to refrain from staying, or to stay at one of our alternative accommodations.
  4. Should you feel unwell, please give notice to our staff.
  5. As a countermeasure against infectious disease, some services, amenities and facilities have been temporarily unavailable, to ensure safety of our guests and staff.

*Above countermeasures shall be updated conforming to policy of Japanese government and/or any other relative organizations. We sincerely appreciate your kind understanding and cooperation.

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